PBX Operator

Traditional PBXs would have their own proprietary phones, so there would be no way to use these phones with a different system. This means that either we have a system-lock-in (we are limited to the same system since a system change also means changing phones, which makes it prohibitive and of a high cost) or a vendor-lock-in (we are limited to the same manufacturer because phones can only be used with that manufacturer's systems, sometimes only with a particular range of systems).

Time and technology, however, have changed the landscape of telephony consumption, with the IP PBX based on open standards that will lead this field. The point of "IP" in this era is that phone calls are delivered using the Internet Protocol as the transport technology.

PBX Phone System

This image gives us an idea of ​​what an IP PBX system allows in terms of connectivity and accessibility.

With a traditional PBX, it is typically limited to a certain maximum number of outgoing telephone lines (trunks or trunks) and a certain maximum number of internal telephone devices or extensions. Users of a PBX Telephone System (telephones or extensions) share the outgoing lines to make external telephone calls.

An IP PBX opens up the possibilities, mostly allowing unlimited growth in terms of extensions and trunks, and introducing more complex functions that are more expensive and difficult to implement than with a traditional PBX, such as:

Dial Groups
Tails
Digital Receptionist
Voicemail
Reports

3CX  has established itself as a leading PBX-IP manufacturer, fulfilling all the needs for any business looking for business-grade functionalities.